WiBF FAQ

At WiBF, we strive to answer each and every question about our work and how you can get involved. To this end, we’ve compiled an extensive list of questions that we receive frequently. Please review these questions and our responses. If your question is still not answered, feel free to Contact Us and we will get back to you as soon as possible.

Membership with WiBF
  • My username and password don't work. What do I do?

    The WiBF website is sensitive to extra characters (e.g: a space) that is left before or after a username, or before or after a password. Please check that you have not left any extra spaces and try again. If you are still having trouble logging in, please let us know via the Contact Us form.

  • I have gone through the registration process, but I still can't sign in. Help!

    After you have filled out the registration form, you will receive an email with a confirmation link. You need to click on that link to verify and finalise your registration. Once you have done that, you will be able to log in using the username and password that you set during the registration process. If you don't verify via that link, the registration is still incomplete.

  • My organisation is not a corporate member of WiBF. Can I still attend your events and courses?

    Yes, all of our events and courses have reasonable non-member prices, so you can still participate.

  • My organisation is a corporate member. I have registered but I cannot access the events at member prices.

    The most likely issue is that during the registration process you did not choose your organisation from a drop down menu, so our system is not able to assign you under your organisation's corporate membership. Log back into your My Member Dashboard and change your details to include your organisation from the drop down menu.

    Another option is that you did not use your work email address during the registration process. Our website is designed to reconcile our corporate member organisations domain names with each individual's email address, as a security measure. Log back into your My Member Dashboard and include your work email address as the primary email.
  • What is the difference between a WiBF member and a WiBF subscriber?

    A WiBF member is an employee of one of our corporate member organisations. If you are a WiBF member, you can register under your organisation's corporate membership and access our events and courses at member prices. If your organisation is not a WiBF corporate member and you would like to participate in WiBF's events, you can register as a subscriber (free) and access our events and courses at non-member prices.

  • How is your offering different to what my organisation is offering in-house?

    We work very closely with the key corporates and our members in the banking and finance sector to understand the internal programs that are being run and how the WiBF offering can complement the in-house programs, so that there is no duplication, but instead a greater value add. We identify the key gaps that are not being addressed and ensure that our offering is tailored so that it is relevant, beneficial and has a strong point of difference.

  • Can men attend WiBF events and courses?

    Absolutely! We encourage it – we believe that real change can only happen when both genders are equal and active participants and are collaborating. Most of our events have a 40% attendance from males and we would like to have a strong gender balance across our events and courses.

Events and Education
  • I can't go to an event or course anymore. Can I get a refund?

    Our refund policy is as follows: 
    15 days or more days prior to event date, 100% of total ticket price will be refunded. 
    14 days or less to event date, no refund provided.

  • I can't go to an event or course, but would like to send a delegate. Is this possible?

    Yes, you can send a delegate instead. The details of the delegate need to be provided at a minimum of 24 hours before the event or course commences.

  • Are your events being streamed or recorded for viewing later?

    At this stage, our events are not being streamed or recorded, but it is something we are looking into.

Scholarships
  • I am an individual member. Can I apply for the TurksLegal WiBF Leadership Scholarship?

    The TurksLegal WiBF Leadership Scholarship is only available for employees from our corporate member organisations.

  • Can I get feedback on why my application was not successful?

    The TurksLegal WiBF Leadership Scholarship is very competitive and due to the large quantity of applications that we receive, it is not possible for us to provide feedback on unsuccessful applications.

  • Are there any other scholarships apart from the TurksLegal WiBF Leadership Scholarship?

    We are in discussions with a range of partners to look at offering more scholarships. Once we have secured these, we will provide more information in the Scholarships part of the WiBF website.

Opportunities with WiBF
  • What are the best ways to get involved with WiBF beyond attending events and courses?

    We are looking for event ambassadors who can promote and engage their networks (and grow their own professional networks) with WiBF. If you are interested in learning more about how to become an event ambassador, please get in touch and we can provide more details about what is involved.

  • How can I help WiBF’s presence within my own organisation?

    We are always looking to deepen our engagement across business units and division/state offices of our existing corporate members. If you can make introductions to heads of business units or engage them in our events and courses, this is incredibly helpful to us. Please contact us if you have introductions you would like to make.

  • Can I become a mentor for the WiBF Mentoring Program or a coach for the WiBF CEO Forum?

    There is a selection process to become a mentor or a coach for WiBF, and we have limited spots for both. If you are interested in becoming either a mentor or coach, please reach out to us and we can provide you with more information.