Inclusive Leadership with Serendis – 5 virtual, interactive sessions

02nd March 2022 1:00pm - 3:00pm
WiBF Member: AUD $3000.00 Website Subscriber: AUD $3275.00
Virtual, interactive workshops Zoom Meeting


How we define success in leadership is changing. To deliver innovation, performance and productivity in an era of rapid change and complexity, leaders must leverage diversity. However, without inclusion, the key benefits of diversity are lost.

Rather than delivering isolated initiatives that focus solely on enhancing demographic diversity, there is powerful evidence for expanding our objective toward the development of an inclusive culture that will effectively leverage diversity of thought.

If you have been charged with leading people, have been set diversity targets or KPIs linked to inclusion, then this series will help you to understand what hinders change, how to overcome barriers to embedding inclusion as a cultural mindset so you can deliver the best possible outcomes for your organisation.

Delivered by our long term program partner Serendis, who facilitate our universally acclaimed Mentoring for Success Program, these 5 interactive hands-on sessions will drill down into how to really drive cultural change and highlight the key concepts and behaviours required to build an inclusive environment within your teams & organisation.

You will undertake a 360-degree survey that provides practical insights and unique recommendations to enhance your inclusive leadership.

Inclusive Leaderships covers:
From fairness to performance: how to position D&I as an organisational strategic advantage
Dispelling myths and (re)-engaging the sceptics
9 dimensions of inclusive leadership
Evidence-based and practical behaviours that shape inclusive cultures
Influencing change at an organisational level
How to deliver measurable and sustainable change in leadership habits

The program runs over 5 sessions:
2nd March – Introduction to Inclusion - 1pm to 3pm AEDT
6th April – Inclusion360 Debrief - 1pm to 3pm AEDT
28th April – Psychological Safety - 12pm to 1:30pm AEDT
26th May – Radical Candour - 1pm to 2:30pm AEDT
22nd June – Inclusive Culture Change Agent 1pm to 3pm AEDT

Pre Work

None required


This series aims to to debunk the misconceptions about the benefits and hindrances of D&I dynamics


Maud Lindley is the founding director of Serendis. She has led our rapid growth into a thought-leading consultancy by creating a high-performing team of passionate individuals who aim to make a difference, with clients across the Asia-Pacific and beyond.
Maud has a life-long passion and a unique insight into the human psyche, coupled with a critical business mindset, an energy to succeed in disrupted markets, and 15 years’ experience in coaching senior executives. She provides her clients unparalleled expertise that informs her approach to leadership development, strategic team facilitation and behavioural change, particularly in the pursuit of developing a culture of collaborative leadership.
She is a sought-after keynote speaker and a precious partner of executive teams. Before founding Serendis in 2003, Maud held senior management positions in debt capital markets for large investment banks in London and Paris, including HSBC, Societe Generale, Credit Lyonnais and UBS.
Maud holds a Master in Finance and Business Management (University Nancy II, France) as well as professional accreditation with honours from the Institut des Neurosciences Appliquees, a leading French institute in positive psychology and coaching.

Tim Youle brings extensive leadership and team management experience across Banking, Insurance and Finance, and other sectors. Tim recently worked as an Executive HR Manager at CBA, leading the people stream in the $3.8 billion sale of the CommInsure business to the AIA Group. Previously Tim was Head of Organisational Development at AMP Capital and sat on a number of AMP’s business leadership teams as HR partner. Tim has also worked in business consulting, travel and electricity distribution.
Tim is passionate about shaping strong business cultures where individuals and teams bring their best selves to work to deliver their business strategy. Tim achieves this through working with leaders and intact teams, and pragmatically co-creating organisational wide programs that enable change and growth.
Tim holds an MBA from Maquarie Graduate School of Management and a BA Honours Degree from Manchester University (UK). He is an accredited in a range of psychological instruments including the Herrmann Brain Dominance Instrument (HBDI), the Individual Directions Inventory (IDI), Leadership Effectiveness Analysis (LEA), the Life Styles Inventory (LSI), Group Styles Inventory (GSI) and the Prosci Change Management Methodology (PCM).

Pip Murphy is a facilitator and coach with over twenty years of experience in corporate, non-profit and advisory environments. Pip has been involved in the design, build and delivery across several leadership programs in recent years. Throughout her career she has led large teams and projects and brings a history of designing divisional and corporate strategies. Pip is at her best when applying her extensive experience to support her clients to fulfil their potential as managers, communicators and leaders.
Pip worked at Westpac between 2010-2015 in a variety of leadership roles including the Head of Diversity and Inclusion, Head of Customer Experience at St. George Bank, and the Head of Product and Group Strategy.
. Pip holds a Masters degree from Harvard University, an MBA from The Australian Graduate School of Management, and a Bachelor of Business from University of Technology Sydney. She is also accredited in a range of psychological instruments including Hogan Assessments, Life Styles Inventory (LSI) and the Brain Based Coaching method through the Neuroleadership Institute. Pip is an Institute of Executive Coaching (IECL) accredited coach.