Leaders make an impact when they speak - What are they doing and how do they do it?
In this course participants will learn that professional communications are not just “talking”. They need to be crafted to prepare the minds of those they communicate with such that their messages are heard without judgement, a corner stone of influential communication.
Overall this course is designed to improve perception, influence and the nature of change.
Dr. Stephanie Burns is well known in the Australian corporate, education and government communities. Trained originally as an engineer by the U.S. Army her career evolved through influential studies into human behaviour. Her own research has led to practical solutions to problems in the areas of leadership, communication, learning and teaching effectiveness. She has lived in Australia since 1987, and completed her PhD with the University of South Australia.