Inclusive Leadership

** First cohort starting 2nd March 2022 – Secure your place! **

Inclusive Leadership is designed for leaders who want to bring out the best in their team and to challenge the organisational culture from the top down to be more diverse and inclusive.

How we define success in leadership is changing. To deliver innovation, performance and productivity in an era of rapid change and complexity, leaders must leverage diversity. However, without inclusion, the key benefits of diversity are lost.

Rather than delivering isolated initiatives that focus solely on enhancing demographic diversity, there is powerful evidence for expanding our objective toward the development of an inclusive culture that will effectively leverage diversity of thought.

If you have been charged with leading people, have been set diversity targets and KPIs linked to inclusion, then this series will help you to understand what hinders change, how to overcome barriers to embedding inclusion as a cultural mindset so you can deliver the best possible outcomes for your organisation.



Watch Maud Lindley, Founding Director’s overview of the core concepts of inclusion and diversity via the WiBF Members Dashboard, which we will explore in further detail in this program to ensure you harness the opportunity that inclusion can bring to your business.

Delivered by our long term program partner Serendis, who facilitates our universally acclaimed Mentoring for Success Program, these 5 interactive hands-on sessions will drill down into how to really drive cultural change and highlight the key concepts and behaviours required to build an inclusive environment within your teams & organisation. 

Serendis have developed Inclusion360, a well-received tool by organisations that seeks to create a measurable framework to progress on this critical organisational development challenge. All participants of Inclusive Leadership will complete Inclusion360 and analyse their own unique leadership style. This comprehensive feedback will allow you to delve deeper into your own specific behaviours and provide a framework on how to enhance your inclusivity within your team and organisation.


These sessions will cover:

From fairness to performance: how to position D&I as an organisational strategic advantage

Dispelling myths and (re)-engaging the sceptics

9 dimensions of inclusive leadership

Evidence-based and practical behaviours that shape inclusive cultures

Influencing change at an organisational level

How to deliver measurable and sustainable change in leadership habits 

Course Outline 

This program is designed for influencers who are looking to deepen their D&l knowledge and lead change within their organisation.

D&l committee members will enhance their understanding of the key drivers of inclusive leadership and how to implement a culture of inclusion beyond diversity objectives.

Senior leaders championing D&l within their organisation will develop practical capabilities and insights into how to assess and measure inclusion.

The webinar series will also provide an effective platform for participants to share and learn from each other’s experience in leading best D&l practice across the sector.

The program runs over 5 sessions:

Introduction to Inclusion – March 2nd 2022 – 1:00pm to 3:00pm AEDT

Foundations of inclusion: understanding the subtle dynamics between diversity and inclusion.
How inclusion delivers value – suggesting a different approach to the way we look at cultural change.
The 9 dimensions of inclusion – practical day-to-day guidance on consciously practising inclusion.

Inclusion360 Debrief – 6th April 2022 – 1:00pm to 3:00pm AEST

Inclusion360 enables a level of self-awareness that is a critical catalyst for leaders to shift their behaviours from unconsciously excluding to consciously including. The tool and this webinar allow participants to identify how their leadership is perceived rather than how they intend it. Together, they explore the ‘moments that matter’ and inclusive actions for each circumstance.

Psychological Safety – 28th April 2022 12:00pm to 1:30pm AEST

What is psychological safety and why is it So critical? What typically prevents psychological safety at an organisational level?
Scenarios and Case Study – participants share experience and discuss different approaches in different critical situations to identify when there is a lack of psychological safety and how to enhance it.
What actions can | take to enhance and maintain psychological safety in my team and the organisation?

Radical Candour – 26th May 2022 1:00pm to 2:30pm AEST

Strengthening a feedback culture: practical habits to strengthen a culture of feedback and growth mindset in uncertain times.
Navigating difficult conversations —a series of tools, question sheets and activities to support leaders to lead challenging conversations in an inclusive but impactful way.

Inclusive Culture Change Agent – 22nd June 2022 1:00pm to 3:00pm AEST

Principles of change in large matrix organisations – understanding what hinders change and how to overcome barriers to embedding inclusion as a cultural mindset.
Best practice to diversity & inclusion as a change agent – a sharing of experience between participants who are driving D&l in their organisation. A toolkit to assessing organisation’s current maturity and corresponding strategies.

Our next course will commence on March 2nd 2022 – Book Now!

Introducing Inclustion360

Measure and advance leadership effectiveness

Inclusion 360 enables a level of self-awareness that is a critical catalyst for leaders to shift their behaviours from unconsciously excluding to consciously including. The tool allows participants to:

  • Uncover new insights about one’s capacity to lead inclusively with 9 dimensions that span self, team and strategy
  • Clearly identify personal leadership strengths and blind spots with colleague feedback benchmarked against self-perceptions
  • Differentiate impact and perception across different sub-groups of stakeholders

This instrument was developed after 2 years of research and the review of 1700 academic articles. Inclusion 360 was validated by Data Analysis Australia in 2019.

Meet our leadership experts

Maud Lindley 

Maud is the founding director of Serendis. She has led our rapid growth into a thought-leading consultancy by creating a high-performing team of passionate individuals who aim to make a difference, with clients across the Asia-Pacific and beyond.
Maud has a life-long passion and a unique insight into the human psyche, coupled with a critical business mindset, an energy to succeed in disrupted markets, and 15 years’ experience in coaching senior executives. She provides her clients unparalleled expertise that informs her approach to leadership development, strategic team facilitation and behavioural change, particularly in the pursuit of developing a culture of collaborative leadership.
She is a sought-after keynote speaker and a precious partner of executive teams. Before founding Serendis in 2003, Maud held senior management positions in debt capital markets for large investment banks in London and Paris, including HSBC, Societe Generale, Credit Lyonnais and UBS.
Maud holds a Master in Finance an Business Management (University Nancy II, France) as well as professional accreditation with honours from the Institut des Neurosciences Appliquees, a leading French institute in positive psychology and coaching.

Tim Youle

Tim brings extensive leadership and team management experience across Banking, Insurance and Finance, and other sectors. Tim recently worked as an Executive HR Manager at CBA, leading the people stream in the $3.8 billion sale of the CommInsure business to the AIA Group. Previously Tim was Head of Organisational Development at AMP Capital and sat on a number of AMP’s business leadership teams as HR partner. Tim has also worked in business consulting, travel and electricity distribution.
Tim is passionate about shaping strong business cultures where individuals and teams bring their best selves to work to deliver their business strategy. Tim achieves this through working with leaders and intact teams, and pragmatically co-creating organisational wide programs that enable change and growth.
Tim holds an MBA from Maquarie Graduate School of Management and a BA Honours Degree from Manchester University (UK). He is an accredited in a range of psychological instruments including the Herrmann Brain Dominance Instrument (HBDI), the Individual Directions Inventory (IDI), Leadership Effectiveness Analysis (LEA), the Life Styles Inventory (LSI), Group Styles Inventory (GSI) and the Prosci Change Management Methodology (PCM).

Pip Murphy

Pip is a facilitator and coach with over twenty years of experience in corporate, non-profit and advisory environments. Pip has been involved in the design, build and delivery across several leadership programs in recent years. Throughout her career she has led large teams and projects and brings a history of designing divisional and corporate strategies. Pip is at her best when applying her extensive experience to support her clients to fulfil their potential as managers, communicators and leaders.
Pip worked at Westpac between 2010-2015 in a variety of leadership roles including the Head of Diversity and Inclusion, Head of Customer Experience at St. George Bank, and the Head of Product and Group Strategy.
Pip holds a Masters degree from Harvard University, an MBA from The Australian Graduate School of Management, and a Bachelor of Business from University of Technology Sydney. She is also accredited in a range of psychological instruments including Hogan Assessments, Life Styles Inventory (LSI) and the Brain Based Coaching method through the Neuroleadership Institute. Pip is an Institute of Executive Coaching (IECL) accredited coach.

How the digital workshops work

This series is designed for influencers who are looking to deepen their D&I knowledge and lead change within their organisation.


  • 5 interactive group workshops to deliver foundational knowledge(debunking pre-conceived ideas)
  • Facilitated sessions to generate group commitment and practical application of concepts
  • Validated assessment instruments to develop individual awareness of strengths and opportunities on inclusive leadership behaviours 


Up to 20 participants to keep the group intimate and allow people to ask more specific questions pertinent to their situation


Via Zoom, interactive workshop-style


$3000 + GST per person, exclusive to WiBF members

How to Apply

For Corporate Members seeking to register participants from your organisation – please email the WiBF Office.

For individuals seeking to register as a participant – please email the WiBF Office.

The price is $3000+gst per person – WiBF MEMBERS ONLY

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